Canceled Order Email to Customer for WooCommerce

The more orders your shop have, the more failed payments will arrive. WooCommerce handles that pretty badly because it only sends a notification to the administrator and not to the customer. This plugin fixes the issue and sends a customizable notification to the customer on failed and canceled orders.

Simple to setup

Like any other email template in WooCommerce, you can find it in WooCommerce-> Settings-> Emails.

At the bottom of the Emails, you find Cancelled Order to customer.

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Adapt your style

The canceled order email for customers matches exactly your WooCommerce styles.

Simply modify it with your design plugins or modify the entire template with code for further modifications.

Familiar Settings

The settings are equal to any other WooCommerce emails. Set a subject, modify the heading, and place additional content above the order review.

You can also customize the styling with the various email designer plugins out there – out of the box.

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The solution to canceled order emails for customers ⏳

Simple to set up and packed with powerful features. Battle-tested with customers to perfectly match your use case.

Easy setup

No bloated options panels or complex configuration setups. Ready to go in 3 seconds or less.

Native WooCommerce

The integration is fully native to WooCommerce. You wouldn’t even notice that it’s coming from a plugin.

Need some more visuals? 🎩

Choose your plan ⚖️

Pick the plan that’s right for you. No matter which you choose, you’ll get regular updates and access to our support.



The developer license is valid for 3 domains. Yearly payment for updates and support.



The single site license is valid for 1 domain. Yearly payment for updates and support.



The unlimited license is valid for unlimited domains and is a one-time purchase. No yearly fees.